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"My Passport External Drive not recognized on Windows 7 ", My Passport External Drive not recognized on Windows 7 I have My passport external device from western digital which is not recognized by windows 7 PCs. I have tried it on three laptops, and all failed to detect it. On the other hand a windows 10 PC has no problem with the device. I have removed the drive, restarted the system and tried again and again, yet the device is not recognized. When I connect the device I hear a sound that a device is connected and under "devices and printers" and I also see the device with yellow exclamation mark under devices and printers. This device was working fine until recently when I updated some drives on the system.
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