1. Q:

Seagate Backup Plus External Hard Drive Not Recognized By Computer, how to recover data ?

My 3TB Seagate Backup Plus external hard drive is no longer working properly. My external hard drive's light lights up and I can hear that it's on. I'm running Windows 10 on a laptop. I opened up Device Manager and, after expanding "Universal Serial Bus Controllers" I see "Unknown USB Device (Set Address Failed)". I assume this message refers to my external hard drive that's not working. Another message I've gotten is this one: "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it". I opened up Disk Management but my external hard drive doesn't appear there at all. Today I noticed that my external hard drive was making some squeaky sounds, but only very rarely and I only noticed it doing this today. What should I do? My goal is to get my computer to recognize the external hard drive and, if that doesn't work, to save the data on it somehow. If I got the kind of cable that plugs into an external hard drive could I just connect the drive to my computer using that and get the information off of my external hard drive that way?

1. A:

When the Seagate Backup Plus External Hard Drive can not be recognized, should not be easy to do the physical maintenance of the hard drive, be sure to have enough patience to find a solution. 2: The Seagate Backup Plus External Hard Drive can not be recognised, there are many hardware and software reasons, sometimes the file system or partition table damage, this situation, the direct use of data recovery software will be able to recover data; sometimes the motherboard configuration is damaged, the motherboard configuration reset to Factory settings, remove the motherboard battery and re-install the battery, in many cases this simple means will be able to solve the problem; some of the most common very simple problem, only need to clean up the computer parts of the dust can be; 3: Even if you have tried a variety of solutions, still can not solve the problem, do not be discouraged, have patience, still do not easily physical maintenance hard drive. 4: similar to the problems I mentioned earlier, and sometimes, the hard disk used for a long time, he just need to rest for some time, sometimes for another computer, only need more time to wait. It should be noted that some failures are caused by insufficient power supply 5: If in the end anyway can not solve the problem, do physical testing should be very cautious, at least in the detection of non-destructive means to be used. 6: A serious failure of the old hard drive, backup and recovery of important data, try not to continue to use.

2, Use Aidfile data recovery software "Full Scan" to scan the drive.

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